Privacy Policy

‍Effective Date: April 13, 2026

Generoso Group ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://generosogroup.com), interact with our services, or receive communications from us, including SMS text messages.

1. Information We Collect

We may collect the following types of information when you use our website or services:

Personal Information

Name, email address, phone number, organization name, job title, and other details you provide through contact forms, consultation requests, training sign-ups, or SMS opt-in.

Communications Data

SMS messages, emails, phone calls, or form submissions exchanged between you and Generoso Group.

Usage Data

Information about how you interact with our website, such as pages visited, time spent on pages, referring URLs, and browser/device details.

Cookies and Analytics

We use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site and to improve user experience.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries or consultation requests
  • Provide, manage, and improve our training services and programs
  • Send appointment confirmations, reminders, and scheduling updates via SMS or email
  • Send promotional messages about our training programs, events, and resources (with your consent)
  • Improve website performance and user experience
  • Comply with legal and regulatory obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. SMS and Text Messaging

By providing your phone number and opting in through our website, forms, or in person, you consent to receive SMS and MMS text messages from Generoso Group. These messages may include:

  • Transactional messages: Appointment confirmations, reminders, scheduling updates, and service-related notifications
  • Marketing messages: Promotions, training program announcements, event invitations, and educational content (only if you have opted in to receive marketing communications)

Important SMS Disclosures

  • Consent is not a condition of purchase. You are not required to opt in to SMS messaging to use our services or book a consultation.
  • Message frequency: Message frequency varies based on your interactions with us and the types of messages you have opted in to receive.
  • Message and data rates may apply according to your wireless carrier plan.
  • Opt-out: You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You will no longer receive marketing messages, though you may still receive essential service-related communications.
  • Help: For assistance, reply HELP to any message or contact us at info@generosogroup.com or (201) 895-7488.
  • Supported carriers: Major U.S. carriers are supported. Carriers are not liable for delayed or undelivered messages.
  • No phone number sharing: We will not sell, rent, or share your phone number or opt-in information with any third party for marketing purposes.

Our SMS messaging services are provided through LeadHike, powered by GoHighLevel. By opting in, you acknowledge that your information may be processed through this platform in accordance with this Privacy Policy.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance site functionality and performance
  • Analyze site traffic and visitor behavior
  • Remember user preferences

You can control or disable cookies through your browser settings. Note that disabling cookies may limit certain features of the website.

5. Data Sharing

We may share your information only in the following circumstances:

  • Service providers: With trusted third-party platforms (such as our CRM, email, and SMS providers) that help us deliver our services, subject to confidentiality agreements
  • Legal compliance: When required by law, regulation, or legal process
  • Business protection: To protect the rights, property, or safety of Generoso Group, our clients, or others

We do not sell your personal data.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with applicable legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will promptly delete it.

10. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, update, or delete your personal information
  • Withdraw consent for marketing communications at any time
  • Request details about how your data is collected and processed
  • Opt out of SMS messaging by replying STOP

To exercise any of these rights, contact us using the information below.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website or services after such changes constitutes acceptance of the updated policy.

12. Contact Information

Generoso Group
177 Parkway, Maywood, NJ 07607
Phone: (201) 895-7488
Email: info@generosogroup.com
Website: https://generosogroup.com