Privacy Policy

Effective Date: October 22, 2025

Generoso Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://generosogroup.com) or interact with our services.

1. Information We Collect

We may collect the following types of information when you use our website or services:

  • Personal Information: Name, email address, phone number, organization, and other details you provide through contact forms, consultation requests, or training sign-ups.
  • Communications Data: SMS messages, emails, or form submissions exchanged between you and Generoso Group.
  • Usage Data: Information about how you interact with our website, such as pages visited, time spent, and browser/device details.
  • Cookies & Analytics: We use cookies and analytics tools (like Google Analytics) to understand how visitors use our site and improve user experience.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries or consultation requests
  • Provide and manage our services and programs
  • Send updates, confirmations, or follow-up messages
  • Improve website performance and user experience
  • Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

3. SMS Messaging & A2P Compliance

If you opt in to receive SMS or text communications from Generoso Group, you acknowledge and agree to the following:

  • Message Frequency: Varies based on your interactions with us.
  • Message & Data Rates: May apply according to your carrier plan.
  • Opt-Out: You can unsubscribe at any time by replying STOP to any message.
  • Help: For assistance, reply HELP or email us at info@generosogroup.com.
  • We will only use your phone number for communications directly related to our services, programs, or scheduling.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance functionality and performance
  • Analyze site traffic and visitor behavior
  • Remember user preferences

You can control or disable cookies through your browser settings. Note that disabling cookies may limit certain features of the website.

5. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with applicable legal obligations
  • Resolve disputes and enforce agreements

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will promptly delete it.

9. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent for marketing communications
  • Request details about how your data is processed

To exercise these rights, please contact us using the information below.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website or services after such changes constitutes acceptance of the updated policy.

11. Contact Information

  • Generoso Group
  • 177 Parkway, Maywood, NJ 07607
  • 📞 (555) 123-4567
  • ✉️ info@generosogroup.com